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The VAR/agent portal is a customized subset of the OmniAgent© web-based application that provides secure/validated access to perform all the tasks related to customer orders, from initial quotes to generating reports.
Key VAR Portal features:
Generate Quotes- Fill out the simple online Quotation Tool to generate quotes for customers.
Enter Orders – Place or modify orders at your convenience, 24/7.
View Order Status – Monitor the progress of your orders and your customers will know their needs are being addressed.
Obtain Answers to FAQs - Click on FAQs under Support for answers to the most frequently asked questions.
Download Documents - Download sales brochures, pricing sheets, User Guide, Quick Reference Guide and Technical Application notes in PDF format.
Report Problems - Access HEAT, the online trouble ticketing system, to open problem tickets or request technical assistance for quick resolution.
Contact Broadvox for Help - Request help or support at any time using the list of phone numbers, email addresses and fax numbers of technical and customer support staff members.
Proper monitoring of service, efficiency of operations, as well as online support will put you and your customers at ease with the level of Broadvox customer care. As a Partner, you have access to our support organization, tools and resources.
For more information, contact us at partner@broadvox.com or call 1.800.273.4320 to join the Broadvox VAR Partner Program.
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